Shipping & Returns Policy
Effective Date: February 25, 2025
Shipping Policy
✅ Is Shipping Free?
Yes! We offer free shipping in the United Kingdom and the United States.
🚚 Processing Time:
- Orders are processed within 1-2 business days (Monday – Friday).
📦 Estimated Delivery Time:
- United Kingdom & United States: 5-12 business days.
- Please note that delivery times may vary due to factors beyond our control, such as carrier delays, customs processing, and weather conditions.
🔍 Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.
Returns & Refunds Policy
We want you to be 100% satisfied with your purchase. If you're not completely happy, we offer easy returns.
🔄 Return Eligibility:
- Items must be unused, undamaged, and in their original packaging.
- You must request a return within 30 days of receiving your order.
- Certain items (such as personalized or clearance items) may not be eligible for returns.
📩 How to Request a Return:
- Contact us at support@gobuyelite.com with your order number and reason for return.
- We will provide return instructions and the return address.
- Once we receive and inspect the item, we will process your refund.
💳 Refunds:
- Refunds will be issued to your original payment method within 5-10 business days after the return is received and approved.
- Shipping fees (if applicable) are non-refundable.
📦 Exchanges:
- If you received a defective or incorrect item, please contact us for a replacement.
🛑 Non-Returnable Items:
- Used or damaged items
- Gift cards
- Clearance or final sale items
If you have any questions, feel free to reach out to us via email at support@gobuyelite.com or WhatsApp at +44 7480 067625.
Thank you for shopping with GoBuyElite.com! 🚀